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Massachusetts Department of Corrections: What Families Need to Know (2026)

4 hours ago
1 min read

If your loved one is in a Massachusetts facility, the guide keeps the message simple: there is no single statewide visiting schedule, so look up the specific facility and confirm before you travel. The Massachusetts Department of Correction lists its facilities with addresses, phone numbers, and superintendents, and each facility's visiting procedures are posted on Mass.gov under Specific Visiting Procedures.

The guide covers facilities across the state, including Boston Pre-Release Center in Roslindale, MCI-Framingham, the women's facility, MCI-Norfolk, MCI-Shirley, North Central Correctional Institution in Gardner, Northeastern Correctional Center in West Concord, Pondville Correctional Center, and Souza-Baranowski Correctional Center in Lancaster, along with the Bridgewater facilities and the treatment center there.

Because hours are set facility by facility rather than statewide, the guide does not quote one set of hours, and that is the point: the facility's own page is the authority for its days and times. The guide also lists the department's central headquarters in Milford and the Commissioner's Office phone number, so you have a starting place for questions. Always call the facility to confirm the current schedule before you go.

Cell Secretary is a white-glove concierge service for incarcerated people and their families. If it can be done legally and ethically on the outside, we can usually do it for you.

 
 
 

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